Terms and Conditions
1. Introduction
Welcome to 3D Design Northern Ireland. These Terms and Conditions govern the use of our 3D visualization services. By engaging with our services, you agree to these terms. If you do not agree, please do not use our services.
2. Definitions
- Company: 3D Design Northern Ireland
- Client: Any individual or entity that engages with 3D Design Northern Ireland services.
- Services: 3D visualization services provided by the 3D Design Northern Ireland, including but not limited to 3D modelling, rendering, and animation.
- Deliverables: The final 3D visualizations provided to the Client, are only intended to be an artists impression and holds no liability if appears different when constructed on site.
3. Services
3D Design Northern Ireland agrees to provide the Services as described in the project proposal or contract. The scope of work, timeline, and fees will be outlined in a separate agreement for each project.
4. Change of Scope, Schedule, or Cancellation
Modifications to scope, schedule, workflow, or additional comment rounds after delivery, always imply additional fees and are subject to a new development schedule. The Client is required to alert 3D Design Northern Ireland to any major changes in schedule, timing, or scope as soon as they become aware. 3D Design Northern Ireland will always inform the Client of the available options and the related additional fees in advance of commencing the work. 3D Design Northern Ireland always seeks for written approval before proceeding with any of the proposed options. In case Client fails giving feedback by the deadline, set by 3D Design Northern Ireland, 3D Design Northern Ireland reserves the right to proceed with the option that is deemed the most beneficial for both parties. In the case of a deadline extension, Client postponement, scope change, or additional work being added after the project start date, one of the following will apply:
- Project is put on hold pending confirmation from The Client to proceed. Once confirmation has been received 3D Design Northern Ireland will resume the project at the earliest opportunity with new milestones and a new deadline. Fees may apply.
- Project work continues, but additional hours are required to accommodate the longer development window. A new schedule will also be issued with new milestones and a new deadline. A fee will apply based on the number of additional hours necessary.
- Scope changes, including model/design changes (after model-lock date), camera adjustments (after camera-lock date), and timing modifications (after schedule approval) may necessitate additional fees. Additionally, a new schedule will be issued with new deadline.
All schedule adjustments stemming from Client-requested deadline extensions and scope changes can be impacted by our current capacity and technical resources such as rendering capacity.
If the project is cancelled, postponed, or rescheduled by the declaration of the Client less than 3 days before the start date, after the start date of the project, or after confirming an order, then 3D Design Northern Ireland will invoice the completed part of the work to the Client and reserves the right to invoice an additional cancellation fee of 15% of the total order amount. 3D Design Northern Ireland may consider the reduction of the cancellation fee based on the circumstances.
If deadline extensions or scope changes necessitate additional rendering resources in the case of animation projects, all related fees must be covered by The Client.
5. Project Completion
The project is completed, and the order fulfilled at the final delivery of the Project. After delivery, the Client has 3 working days to raise any specific issues, concerns, or complaints and indicate the exact changes required to rectify the issues. The Client does not have the right to reject the final delivery of the Project without specifying any issues. In case of not receiving any communication from the Client during this 3-working-day period, the Order is considered fulfilled, and the invoice will be issued to the Client.
6. Standard Product Delivery Format
Final Products are always delivered digitally via 3D Design Northern Ireland Drop-box unless Client doesn’t request another delivery channel. If such case arises the delivery channel will be specified in the Order.
File formats:
Still image: PNG (4000×2666 resolution)
Animation: MP4 (1920×1080 resolution)
VR: upon agreement and technical details
Raw and/or editable files, such as Photoshop files, are not part of the deliverables. Additional renders, such as scenes with characters or signs, may have additional costs associated to produce since they often require re-rendering and adjustment to post-production layers. These types of renders should be requested before a project begins so we can plan accordingly.
7. Payment Terms
3D Design Northern Ireland reserves the right to ask for prepayment prior to the Project Start Date and put the Project on hold in case the Client fails to transfer the prepayment by the due date. The standard payment term for partial and final invoices is 15 days after the date of issue, even if the Client has not received payment from their client. The accepted payment forms are wire transfer. 3D Design Northern Ireland reserves the right to involve debt collectors if the Client does not settle the invoice upon written notice.
8. Copyrights
3D Design Northern Ireland respects the intellectual property rights of its clients and other third parties and expects its clients to do the same when using its Products and Services.
Client’s copyright: Any materials, including but not limited to models, references, digital assets, or music, sent by the Client shall remain the intellectual property of the Client or the appropriate owner. The Client shall guarantee that they have the necessary rights and permissions to send any such materials to 3D Design Northern Ireland. The Client shall fully indemnify and hold 3D Design Northern Ireland harmless in relation to any and all damages, including but not limited to loss of value, loss of profit, ancillary and punitive damages arising or in connection with any material provided, supplied, suggested or implied to 3D Design Northern Ireland by the Client. After project completion 3D Design Northern Ireland will return and/or delete these materials upon request of the Client.
3D Design Northern Ireland copyright: Any materials produced by 3D Design Northern Ireland over the course of the project, including but not limited to images, animations, and models, are the intellectual property of 3D Design Northern Ireland.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us.
Acknowledgment
By engaging with 3D Design Northern Ireland for 3D visualization services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.